{"result":{"depiction_url":null,"edges":{"refers":{"objects":[{"created":"2026-10-07T11:13:06Z","object_id":{"id":2789,"is_a":["media","image"],"name":"editor_screenshot_survey_response","title":{"_type":"trans","tr":{"en":"editor screenshot survey response"}},"uri":"https:\/\/zotonic.com\/id\/2789"},"seq":1000000}],"predicate":{"id":2409,"is_a":["meta","predicate"],"name":"refers","title":{"_type":"trans","tr":{"en":"Refers"}},"uri":"https:\/\/zotonic.com\/id\/refers"}},"relation":{"objects":[{"created":"2026-10-07T11:14:06Z","object_id":{"id":2909,"is_a":["text","documentation","userguide"],"name":"editor_survey_export","title":{"_type":"trans","tr":{"en":"Downloading survey results"}},"uri":"https:\/\/zotonic.com\/id\/2909"},"seq":1},{"created":"2026-10-07T11:14:06Z","object_id":{"id":2910,"is_a":["text","documentation","userguide"],"name":"editor_survey_change_close","title":{"_type":"trans","tr":{"en":"Changing or closing a form"}},"uri":"https:\/\/zotonic.com\/id\/2910"},"seq":2}],"predicate":{"id":303,"is_a":["meta","predicate"],"name":"relation","title":{"_type":"trans","tr":{"nl":"Relatie","en":"Relation"}},"uri":"http:\/\/purl.org\/dc\/terms\/relation"}},"subject":{"objects":[{"created":"2026-10-07T11:14:06Z","object_id":{"id":2554,"is_a":["categorization","keyword","keyword_information_type"],"name":"zotonic_topic_how_to_guide","title":"How-to guide","uri":"https:\/\/zotonic.com\/id\/2554"},"seq":1},{"created":"2026-10-07T11:14:06Z","object_id":{"id":2561,"is_a":["categorization","keyword","keyword_audience"],"name":"zotonic_topic_content_editor","title":"Content editor","uri":"https:\/\/zotonic.com\/id\/2561"},"seq":2},{"created":"2026-10-07T11:14:06Z","object_id":{"id":2584,"is_a":["categorization","keyword","keyword_domain"],"name":"zotonic_topic_surveys","title":"Surveys","uri":"https:\/\/zotonic.com\/id\/2584"},"seq":3},{"created":"2026-10-07T11:14:06Z","object_id":{"id":2686,"is_a":["categorization","keyword","keyword_quality"],"name":"zotonic_topic_privacy","title":"Privacy","uri":"https:\/\/zotonic.com\/id\/2686"},"seq":4}],"predicate":{"id":308,"is_a":["meta","predicate"],"name":"subject","title":{"_type":"trans","tr":{"en":"Keyword"}},"uri":"http:\/\/purl.org\/dc\/elements\/1.1\/subject"}}},"id":2908,"is_a":["text","documentation","userguide"],"links":[{"rel":"self","target":"https:\/\/zotonic.com\/.zotonic\/websub\/topic\/2908"},{"rel":"hub","target":"https:\/\/zotonic.com\/.zotonic\/websub"}],"medium":null,"medium_url":null,"name":"editor_survey_results","page_url":{"en":"https:\/\/zotonic.com\/docs\/2908\/reviewing-and-following-up-on-responses","x-default":"https:\/\/zotonic.com\/docs\/2908\/reviewing-and-following-up-on-responses"},"preview_url":null,"resource":{"body":{"_type":"trans","tr":{"en":"
  1. Open the survey's Results<\/strong> tab and choose Results editor<\/strong>.<\/li>
  2. Find a response by its date and identifying details. Choose View answers<\/strong> to read it.<\/li>
  3. Set a Status<\/strong> and internal Note<\/strong> if your team uses them. Agree what the colours mean; the default statuses do not define a workflow for you.<\/li>
  4. Click Save<\/strong> to record the changes.<\/li><\/ol>\n\n

    Read the answers below the internal status and note. Save & Email also sends a message; ordinary Save records your changes without that action.<\/p>\n

    The status and note are visible only to people who can edit the survey. View answers<\/strong> keeps respondent answers read-only but allows editor-only answers to be completed. Those editor-only answers can be visible to the respondent; use the internal note for internal follow-up.<\/p>\n

    Use Edit all answers<\/strong> only when correcting the response itself is intended. Check the entire response before saving. Save & Email<\/strong> also sends a message to the respondent; use it deliberately and check the destination. Editor-only answers can be included in this message even when ordinary confirmations omit answers.<\/p>\n

    The results list can link a response to a person. Check the match carefully; this is separate from creating login credentials.<\/p>\n

    Use Show charts<\/strong> for summaries of closed questions and Printable list<\/strong> for a readable overview. Charts are not a substitute for reading open comments. A configured special handler may send responses elsewhere instead of saving them here.<\/p>\n

    Delete only the intended response and read the confirmation. Deleting a response does not recall emails or exported copies.<\/p>"}},"category_id":{"id":316,"is_a":["meta","category"],"name":"userguide","title":"User guide","uri":"https:\/\/zotonic.com\/id\/userguide"},"content_group_id":{"id":339,"is_a":["meta","content_group"],"name":"default_content_group","title":{"_type":"trans","tr":{"en":"Default Content Group"}},"uri":"https:\/\/zotonic.com\/id\/default_content_group"},"created":"2026-10-07T11:12:55Z","creator_id":{"id":1,"is_a":["person"],"name":"administrator","title":"Site Administrator","uri":"https:\/\/zotonic.com\/id\/1"},"doc_editorial_bundle":true,"doc_editorial_edges":{"relation":[2909,2910],"subject":[2554,2561,2584,2686]},"is_authoritative":true,"is_dependent":false,"is_featured":false,"is_protected":false,"is_published":true,"is_unfindable":false,"language":["en"],"modified":"2026-10-07T11:14:24Z","modifier_id":{"id":1,"is_a":["person"],"name":"administrator","title":"Site Administrator","uri":"https:\/\/zotonic.com\/id\/1"},"name":"editor_survey_results","pivot_geocode":null,"pivot_location_lat":null,"pivot_location_lng":null,"privacy":0,"publication_end":"9999-06-01T00:00:00Z","publication_start":"2026-10-07T11:12:55Z","slug":"reviewing-and-following-up-on-responses","summary":{"_type":"trans","tr":{"en":"Read submitted answers, add internal status notes, and make deliberate corrections."}},"title":{"_type":"trans","tr":{"en":"Reviewing and following up on responses"}},"title_slug":{"_type":"trans","tr":{"en":"reviewing-and-following-up-on-responses"}},"tz":"UTC","uri":null,"version":17,"visible_for":0},"uri":"https:\/\/zotonic.com\/id\/2908","uri_template":"https:\/\/zotonic.com\/id\/:id","websub":{"hub":"https:\/\/zotonic.com\/.zotonic\/websub","topic":"https:\/\/zotonic.com\/.zotonic\/websub\/topic\/2908"}},"status":"ok"}